Have you ever imagined how much communication we do in our daily life? Well, it’s a day-long activity in which we continuously participate whether at work or home. Professional world good communication skill is highly regarded, people from the upper management spent almost 90% of their time in communicating. The ability to effectively communicate sets you apart from others. Here are 10 ways to effectively improve your communication skills.
Definition of Communication:
The imparting or exchanging of information by speaking, writing, or using some other medium.In communication a sender or a receiver required, sender sends a message which is decoded by the receiver. Effective communication takes place when the receiver of the message understands exactly the same thing which the sender wants the receiver to understand. If the interpreted message by the receiver is different from the message sent by the sender then it can’t be called effective communication.
Communication is of three types
1- Verbal 2- Non Verbal 3- Written
1- Be Better Listener:
You don’t become a better communicator by talking only, infac for becoming a better communicator you need to be a better listener first. People who don’t listen often end up creating misunderstanding, since they aren’t listening to other participants their reply and messages are not always relevant or in context with the conversation. On the other hand people who listen carefully always are able to understand the message correctly, and can answer or reply in minimum words effectively.
2- Focus of Body Language
Do you know you can communicate even without uttering a single word? The most important thing in any communication is your body language.
Dr. Albert Mehrabian, author of Silent Messages, conducted several studies on nonverbal communication. He found that 7% of any message is conveyed through words, 38% through certain vocal elements, and 55% through nonverbal elements (facial expressions, gestures, posture, etc). Subtracting the 7% for actual vocal content leaves one with the 93% statistic.
So, in order to become a better communicator you’ve to focus on your body language. You will have maximum impact on listeners when your words are ably supported by your emotion.
3- Be Clear In Your Messages:
Clarity is one of the most important parts of communication. It helps you avoid misunderstanding. Always remember whatever message you are going to send it will be interpreted by the receiver in their own words. So in order to ensure that they understand exactly you want them to understand, you need to know your audience.
- Always know the objective, why you’re communicating.
- Know your audience with who your communicating
- Avoid using jargon
- Try avoiding fancy language and keep your message simple
- Follow 3 Ws model
- What: Explain the situation
- Why: Explain the impact
- Way: Describe what would you like to see
4- Be Concise In Your Messages:
The ability to provide more information in a few words, can certainly take your communication skills up to a whole different level. Nobody likes to read long emails, similarly people start losing interest when they have to go through a long speech. Here are few things you can do to be more concise in your communication
- Always do preparation before you communicate
- Avoid over explaining
- Stay focused on the objective
- Avoid getting distracted by other ideas
- Avoid using unnecessary phrases
- Use example to sum up
- Give information in the amount that listener/receive can absorb
5- Be Credible In Your Messages:
It is very important to maintain credibility in your messages. Always speak truth, your communication should be based on facts not on some hearsay. Include actual figures in your communication and don’t use generic statements.
Example: The statement “This product has produced good results in most cases” will have less credibility in comparison to the statement “This product has produced positive results in 90 % of the cases.”
6- Be confident In Your Communication:
If you want people to believe in you, first you have to believe in yourself. Be confident in your communication, know your subject well and always speak facts. Always organize your information before delivering the message to make sure you present it well.
7- Be Coherent In Your Communication:
By being coherent you organize information in a logical way that all points mentioned stay connected and your message remains true to the main subject. There is no room for deviation from the main subject and the message stays true and relevant.
8- Always Deliver Complete Message:
One should always deliver a complete message and don’t leave any room for assumptions. Include call to action to make sure people understand what you want them to do. Incomplete information leads to confusion and misunderstanding, always providing your audience with complete information.
9- Always Deliver Correct Message:
When we talk about the correct message, the correctness means grammatical errors and spelling mistakes. Try to keep you message error free; a simple spelling mistake or punctuation error can change the entire meaning.
Let’s eat grandpa!
Let’s eat, grandpa!
10- Always Be Courteous In Your Communication:
The one big aspect of a better communicator is being courteous. Always have courtesy in your messages, think about the feelings of others.
- Listen to understand people
- Use positive words
- Don’t point fingers
- Avoid harsh language
- Listen to understand people